With Willard’s newness came process development for making school more effective for each student. Willard had to create and refine the process of continuous improvement for all students through a multi-tiered system of supports (MTSS). The Willard Focus Files enters the scene to save the day and instill mutual commitment and accountability in each of our staff to help each of our students succeed based on an individual and holistic approach. Focus files allow the use of many different indicators to tier each scholar’s levels of needs and develop an individual student intervention plan for each Tier 2 and Tier 3 student who needs the most support in any given area of being a successful scholar.