The County Chronicle

The online newspaper of Loudoun County High School

By

Restaurants of downtown Leesburg surmount challenges posed by COVID-19

Liberty Harrison | Staff Writer

1. An iced coffee, as well as a coffee recipe unique to King Street Coffee known as the “Butter Together” and a jelly donut from their small bakery are pictured on a set in a small outdoor eating area in the space behind the shop. Photo by Liberty Harrison.

Just as our school community and individuals of Loudoun County have been affected by COVID, so have the many restaurants and cafes that inhabit our historic downtown Leesburg. They have had to face a set of unique challenges posed by COVID regulations but many have found new and innovative ways to overcome these challenges.

Fireworks Pizza is a restaurant on the southside of Leesburg known for, as Jennifer Miller, General Manager at the restaurant wrote,Amazing pizza and craft beer. We also have sandwiches, salads, pasta, homemade desserts, and wine.”

Fireworks has been a part of the Leesburg restaurant scene since 2006. Its mission statement is: “To serve quality food made with the best ingredients, to have a very diverse craft beer selection, and to treat our guests like family!”

Like many of Leesburg’s restaurants, Fireworks is unique in several ways.

We have been a staple in Leesburg for almost 15 years, operating out of a historic train depot that used to be located right next to the W&OD Trail,” Miller wrote. “Everything we cook gets cooked in our wood fired oven. We don’t have a frier, stove top, or a conventional oven. We have a menu specifically for dogs serving unseasoned meatballs, chicken and homemade dog biscuits. Finally, we have one of the largest and most diverse beer selections in all of downtown Leesburg!”

Although a standout in Leesburg’s casual dining scene, Fireworks is also integrated into the community, collaborating with several other restaurants in Leesburg.

“We work with Tuscarora Mill and South Street Under (we are all part of the Tuskies Restaurant Group) to make our dough and the cake for our tiramisu,” Miller wrote, “We only have a wood fired oven and very limited kitchen space so we rely on their kitchens for the things we can’t do in our own!”

Another food service establishment, one housed in a building that has existed in downtown Leesburg for 40 years and has been operated by the current owner for five years is King Street Coffee.

King Street Coffee is known for its variety of coffees, coffee drinks and also offering bakery pastries, such as croissants, muffins, donuts and empanadas.

Describing  their mission statement, Vanessa Borg, the PR correspondent for KIng Street Coffee, said, “We really just think that we’re part of this historic community of downtown Leesburg. It’s been a hub of coffee and people coming together and conversation for a long time now, decades, so we’re just happy to be continuing that tradition and giving people a place to get really good coffee.”

It seems they have achieved the goals of their mission, considering the niche they have found in the downtown community.

I think [King Street Coffee] is unique in that there’s a really great community that has formed up around it, the people who work here and who own it and want to keep us running,” Borg said. “It’s really nice to have seen how many people came out to support us through all of this year, so I think that kind of being that hub of community is really special.”

Through Fireworks’ 14 years of operation and King Street Coffee’s 5 year, neither had experienced a challenge comparable to pandemic as COVID swept through the nation last year.

“COVID has posed some unprecedented business challenges,” Miller wrote, “We had to reinvent our business model several times to accommodate our guests and also to be profitable during the different levels of restriction. “

Nonetheless, after trial and error Fireworks was able to come up with several ways to mitigate COVID while still servicing the community.

“We do have different seating arrangements now as tables are required to be 6′ apart,” Miller wrote. “We have had to reduce our seating capacity by 33% and are offering patio seating year-round. We no longer have salt and pepper, crushed red pepper, or sweetener on the tables but instead are offering single use packets. This assists us in keeping tables sanitized. We are also using QR codes and single use menus.”

Fireworks has also increased the frequency of already existing services to more effectively operate under COVID.

“We have always offered carry out but we certainly do a lot more of it now. We also started to offer contactless curbside delivery as well,” Miller wrote.

King Street Coffee also evolved the way it conducted business to best work with attention to COVID safety concerns.

“The inside of our shop is a really small to really close space, so we quickly started realizing that we weren’t going to be able to safely keep the inside open and distance people,” Borg said. “There just isn’t enough space to distance. So we closed the entire shop entirely inside and we’ve just switched to a walk-up window.”

Some of the mitigation procedures themselves have posed challenges to Fireworks, particularly because of their added costs, which can be detrimental to smaller businesses when already dealing with COVID.

“Since so much more of our food is being packaged to-go now rather than for dine-in we have had to purchase a lot more packaging,” Miller wrote. “We are not using our regular menus right now but rather printing single use menus everyday causing our usage of paper and ink to increase dramatically. Normally, this time of year we would not be using the patio but due to COVID we are. In order to keep it warm enough we have been using a lot of propane to heat it.”

King Street Coffee as well has faced several challenges created by their mitigation procedures.

“In summer people can still come by, but this winter and on rainy days like today, it’s been a little bit more difficult for people to feel super comfortable coming up to the window, but overall I think that, you know switching to walk up only has been really great in terms of keeping people feeling safe and keeping all of our staff safe as well as healthy,” Borg said.

King Street Coffee has also had to deal with added costs from their new methods.

“We have to print new outdoor menus fairly often as we kind of experimented with trying to figure out how to run that,” said Borg. “For a while we were doing deliveries of cold brew and iced coffee in half gallons.” Borg explained that they had to invest in new materials to support the service, and added that the service might be brought back for the summer months. Borg continued, describing the financial challenges they’ve faced, “But just different stuff like that where we were trying to get creative trying to find ways to bring coffee to people’s homes instead.”

At times difficulties arose on exactly what mitigation procedures should be taken as the government guidelines and restrictions evolved, however appreciation for the government’s effort seems to be the consensus.

“I think that it’s been a little bit confusing sometimes in terms of getting conflicting information from different levels of government, but overall I think they’re doing a really great job giving us guidelines that help keep everyone safe and contribute to public health,” Borg said.

COVID has also affected many of the individuals working within these companies in a significant way.

“COVID has been the biggest challenge I have faced in my 20 year restaurant career,” Miller wrote. “We had to completely change the way we handled business, staffing, food preparation, purchasing and more while still maintaining our high standards. We had to learn what hospitality looked like in a mask, figure out how to keep morale up with our staff, keep everyone safe, and always be ready for more change. It was stressful but also taught me so much about the dedication of my amazing staff and my own strengths and weaknesses.”

During these hard times many residents of Leesburg have looked for ways to support small businesses, and Fireworks and KIng Street Coffee both agreed on the best way to do it.

“Come eat our food!” Miller wrote. “We are offering inside socially distanced dining as well as patio seating with heaters. We can prepare anything to go as well and are offering no contact curbside delivery.”

King Street Coffee held the same sentiment.

“I think just like coming out and enjoying what we’re offering, you know, if you like coffee then come by and grab a coffee and you’ll probably love it because our roaster is great and the people who make it love making it, so you know that there’s a lot of love that has gone into the product,” Borg said, continuing “If you have a dog come by and bring them! We love seeing all the dogs, puppuccinos and dog treats are always free!”

Both companies also agreed on the gratitude they feel towards the support they have already received.

“Our loyal guests supported us and cheered us on through it all and we couldn’t be more grateful,” Miller wrote.

 

By

Dining During COVID: Tuscarora Mill adapts to pandemic

Alexis Cuatlacuatl | guest writer

Management at Tuscarora Mill transformed the front parking lot into an outdoor dining tent that allowed outdoor dining during the easier months of the COVID pandemic.

The life that COVID-19 gave us was unexpected. But restaurant manager Colin Malone didn’t give up no matter the circumstances. He has adjusted to this new lifestyle and has helped his restaurant, Tuscarora Mill in Leesburg, adjust as well.

With COVID being with us for about a year now, normal day lives have changed and there was plenty to reflect on. Restaurants like Tuscarora Mill have had to shift their operations in response to frequently-changing CDC guidelines and governor’s orders. In the beginning of the pandemic, the restaurant closed, they lost their revenue and their weddings, banquets, and special events. Then, as it began to slowly reopen, they created a curbside pick-up program and an outdoor seating area. “We are hoping that we are nearing the end of this situation we are in,” Malone said. “It’s been a trying year and very stressful at times and we have learned with our employees because they are very resilient and very adaptable with all that we have asked them to do.”

Adaptations to the COVID lifestyle were needed. Malone’s life quickly changed as the pandemic disrupted everyday operations. “I have to wear a mask and our children aren’t in school anymore,” Malone said. “So our day to day routine has changed a great deal.”

Not only did Malone need to adapt, but his staff needed help too. When the pandemic first hit, a lot of people had to file for unemployment and this caused them to not have a source of income for their necessities, and in the time that they were in, they needed aid with their financial life. Malone wanted to make sure that they would also move smoothly and get help if they needed help. “We’ve set up a GoFundMe page, so any needs they have or financially speaking we’ve been able to assist with that and we’ve helped with health insurance and paying for that, so we’ve done everything we can to help people get through this,” he said.

The restaurant needed to change too. Some things were lost while new things were created to help keep social distancing. “We had to somewhat change our business model and put out a tent on our front parking lot for outdoor seating, of course, to space the tables and adjust our menu,” Malone said. “For a long time during COVID we didn’t have any seating at all so we had to create a curbside program, but we did lose our banquets, weddings, and special events, so that has been a big blow for the business.”

There are some things that the restaurant has lost, but with that loss was an opportunity for new things to be created. “We’ve tried new things that have been successful and therefore will probably stick with,” Malone said. “The curbside program is something that we will continue to do and it has helped us build a brand with the program and has helped us in many ways.”

There have been challenges and obstacles that the restaurant faced. But regardless of those challenges, Malone is happy with how the business still runs. “Everyone has done a great job and has been very adaptable and there have been some people that had to take on different roles that they had not anticipated,” Malone said. “It’s not been ideal but we’ve had to deal with what we’re given but everyone is in the same boat so we are all happy that we are not alone in this.”

As with much of the globe, this pandemic has really affected the Leesburg area and it has made life very difficult and made us all eager for life to go back to the way life was before COVID. “If I had a wand I would make it so that COVID never happened, but there have been some good things to come from it,” Malone said. “As a net it has not been great for the restaurant and of course the public at large, but who could’ve seen this one coming?”

Malone believes we just have to give it time before life can go back to normal. “We do hope that once it gets back to whatever normal is on the other side of this, will be better for it and more successful, but this experience will help us learn,” he said. “We’ll have weddings come back and all of that fun stuff and people will be ready to get out at it again.”

For Malone, if this pandemic has shown us anything, it’s that we have to make adaptations to this lifestyle but it doesn’t mean that we should let it have complete control over us. The community has been understanding with the business and has been donating money to help with their revenue and these donations have been very generous and they wouldn’t be where they are if it weren’t for the community. “Without the community we wouldn’t be in business still, so the greatest appreciation we have is for the community and all the people that have supported us,” he said.

Skip to toolbar